Privacy Policy
I value your privacy and in this privacy policy, I explain what personal data is, what types of personal data I collect, for what purposes the data is collected, how it is processed, and what rights you have in this regard. You can rest assured that your personal data is handled with care.
What is Personal Data
Personal data means any information relating to an identified or identifiable individual, such as for instance your contact information.
Personal Data I Collect and Process
When you engage with me, I collect and process your personal data. This data can be categorized as follows:
The information you provide to us
I collect the information that you voluntarily provide to me, such as your name, phone number, and email address; for instance, when you complete our contact form or when you contact me via email or phone.
Information I collect automatically
My website uses industry standards for collecting certain information about visitors to my website, automatically. I collect information about you or information collected by cookies and similar technologies when you use, access, or interact with my websites. I may, for example, collect information about the type of device you use to access my websites, the operating system and version, your IP address, your general geographic location as indicated by your IP address, your browser type, and the web pages you view on my websites. The information I collect about our visitors and the time spent on my website will not be disclosed to third parties or partners. It may, however, be used for marketing and promotion.
Information obtained from other sources
I may receive information about you from social media platforms and different websites, for instance, when you interact with us on those platforms. I protect the data obtained from third parties according to the practices described in this Policy and I also apply additional restrictions imposed by the source of data.
Maketingo uses Google Analytics, Google Webmaster, Ahrefs, SEMRush, and similar services to find vital information about the traffic and rankings data of websites from my clients or prospects request as research.
Why Do I Collect That Information?
I collect your information to personalize your experience with my services, website, and promotional materials I distribute via social media platforms, email marketing, and Google Adwords. Your information helps me more effectively respond to your customer needs. Providing your information is necessary for me to deliver my services. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the purpose of delivering the requested services and improving my services.
Where I Store and Process Your Personal Data
Personal data collected may be stored and processed in your region, in the United States for example, or in any other country where I maintain facilities. I have put in place adequate mechanisms to protect personal information when it is transferred internationally.
My Disclosure of Your Personal Data to Third Parties
As a general principle, I collect and process data in order to facilitate or improve the services I offer. I do not sell your personal data or share this data with third parties, except to the extent stated in this Privacy Policy.
I may disclose your personal data to third parties to the extent required by law, court order, or a decision rendered by a competent public authority and for the purpose of law enforcement. In addition, I may share your personal data with the following third parties:
- Third party vendors carrying out services on my behalf, including billing, sales, marketing, IT support, advertising, analytics, research, customer service, service support, data storage, validation, security, fraud prevention, payment processing, and legal services. Such third-party vendors have access to perform these services but are prohibited from using your personal data for other purposes.
- Third parties in order to establish, exercise or defend legal rights of Maketingo.
- Other third parties subject to your consent.
When I disclose your personal data to a third party, I take all reasonable steps to ensure that those third parties are bound by confidentiality and privacy obligations with respect to the protection of your personal data. The disclosure is conducted in compliance with legal requirements, including entering into data processing agreements with the relevant third parties, to ensure that personal data is only processed in accordance with my instructions, applicable law and regulations, and for the purpose specified by me and to ensure adequate security measures.
Retention of your personal data
I will retain your personal information for as long as necessary to enable you to use the website, provide services to you, comply with applicable laws, resolve disputes, and conduct my business activities. The length of time for which I retain information depends on the purposes for which I collected and use it. If you have questions about specific retention periods for certain types of personal information, please contact me at: gdpr@maketingo.com.
Cookies
I use cookies and similar technologies like pixels, tags, and other identifiers to remember your preferences, understand how my website is used, and customize my marketing offerings. A cookie is a small data file sent to your computer when you visit a website, allowing the site to recognize your browser on return visits. The duration that a cookie remains on your device depends on whether it is a “persistent” or “session” cookie. I use both types, with session cookies expiring when you stop browsing and persistent cookies remaining until they expire or are deleted. My website uses cookies to:
- Strictly necessary cookies. These cookies are essential for you to browse our website and use its features. Without these cookies, some online services cannot be provided.
- Performance cookies. These cookies collect information about how you use our websites. This data may be used to help optimize our website and make it easier for you to navigate.
- Functional cookies. These cookies allow our websites to remember choices you make while browsing and personalize your experience. We may store your geographic location in a cookie, for instance, to ensure that we show you the website relevant to your area.
- Third Party cookies. Third party cookies are those placed by websites and/or parties other than Maketingo. These cookies may be used on our website to improve our services or to help us provide more relevant advertising. These cookies are subject to the respective privacy policies for these external services, for example, Facebook Data Use Policy.
- Analytics cookies. We use analytics cookies, like those offered by Google Analytics, to help us understand things like how long a visitor stays on our website, what pages they find most useful, and how they arrived at www.maketingo.com. To learn more about Google Analytics and your data, visit this Google webpage.
How to Control Cookie Settings
Most browsers allow you to control cookies through their settings. Limiting cookies may affect your user experience as it will no longer be personalized to you. Here’s how you can manage cookies in various browsers:
Pixels
In addition to cookies, I sometimes use ‘pixels’ to understand email communication effectiveness and use third-party pixels for advertising relevance.
Security
I take the security of your data seriously, employing industry-standard practices like TLS to protect data transmitted over the internet. However, no method is completely secure, and I cannot guarantee absolute security.
Your Rights
Depending on your location, you have rights related to your personal information, including the right to access, correct, and request deletion of your data. To exercise these rights, please contact your dedicated manager or Data Protection Officer via email.
Data Protection Authority
You may have the right to lodge complaints regarding data use with respective authorities in your country:
- United States: While there is no federal data protection authority in the United States overseeing data privacy regulations like GDPR, residents of certain states may have the right to lodge complaints or inquiries related to personal data use with state-level authorities. For instance, the California Consumer Privacy Act (CCPA) allows California residents to object to the processing of their personal data and to request information about how their data is being used.
- Australia: If you are a resident of Australia, you have the right to lodge a complaint regarding the handling of your personal data with the Office of the Australian Information Commissioner (OAIC). The OAIC is responsible for ensuring compliance with the Privacy Act 1988 and other applicable laws concerning the use and protection of personal data.
- Taiwan: In Taiwan, you have the right to address any concerns or objections about the use of your personal data to the Personal Data Protection Commission or other competent authorities under the Personal Information Protection Act. This act governs and protects the processing and use of personal data in Taiwan.
In each region, Maketingo is committed to complying with applicable laws and regulations concerning data protection and will assist you in exercising your rights regarding your personal data.
Use by Children
I do not target or attract children under sixteen. If a child under this age provides personal data, it will be deleted upon discovery.
Changes to My Privacy Policy
This policy may be updated to reflect changes in services, laws, or customer feedback. Material changes will be communicated through the website or via email.
